Job Description
Join a mission-driven federal team as an Administrative Specialist in Charlotte, NC. We're urgently seeking detail-oriented professionals to support critical veteran services programs. This full-time role offers comprehensive benefits, career growth opportunities, and the chance to make a tangible impact on our nation's heroes. Apply now to become part of our dedicated workforce serving veterans across North Carolina.
Responsibilities
- Manage federal documentation systems ensuring compliance with VA regulations
- Coordinate veteran benefit applications with 100% accuracy
- Serve as primary liaison between veterans and federal program managers
- Maintain confidential case records using VA-approved protocols
- Process administrative requests within 48-hour turnaround
- Support veteran outreach initiatives across the Charlotte region
- Collaborate with cross-functional federal teams on program improvements
Qualifications
- U.S. citizenship (mandatory for federal positions)
- Minimum 2 years administrative experience in government sector
- Proficiency in VA systems (VBMS, VBA) and Microsoft Office Suite
- Ability to handle sensitive veteran information with discretion
- Knowledge of federal privacy laws (HIPAA, FERPA)
- Excellent written and verbal communication skills
- Ability to work in fast-paced federal environment with competing priorities