Job Description
Join the mission to serve our nation's heroes as an entry-level Administrative Specialist with the U.S. Department of Veterans Affairs in Philadelphia. No prior experience required – we provide comprehensive training to launch your federal career. This role offers competitive benefits, job security, and opportunities for advancement while making a direct impact on veterans' lives. Our Philadelphia office is centrally located with excellent public transit access.
Responsibilities
- Process and maintain veteran benefit documentation with precision
- Support office operations including scheduling, correspondence, and records management
- Assist veterans and their families with benefit inquiries
- Collaborate with cross-functional teams to ensure service delivery
- Adhere to federal privacy regulations (HIPAA, Privacy Act)
- Participate in continuous process improvement initiatives
Qualifications
- High school diploma or equivalent (college coursework preferred)
- U.S. citizenship required
- Basic computer proficiency (Microsoft Office Suite)
- Strong attention to detail and organizational skills
- Ability to pass federal background check
- Commitment to public service values
- Excellent communication and customer service skills