Job Description
Join our dynamic team at the Social Security Administration in Fort Worth, TX, and make a direct impact on citizens' lives. We're seeking a dedicated Federal Administrative Specialist to support critical public services with immediate placement. Enjoy competitive federal benefits, including health insurance, retirement plans, and paid leave. This full-time role offers stability, purpose, and growth opportunities within one of America's most trusted agencies. Apply today to start your federal career in just days!
Responsibilities
- Process and verify complex benefit applications with precision and confidentiality
- Provide exceptional customer service to beneficiaries via phone, email, and in-person
- Maintain accurate records in federal databases and document management systems
- Collaborate with cross-functional teams to resolve case discrepancies
- Adhere to strict federal regulations and security protocols
- Generate reports on caseload metrics and operational efficiency
- Train new staff on administrative procedures and compliance standards
Qualifications
- US citizenship required
- Minimum 2 years administrative experience in a regulated environment
- Proficiency in Microsoft Office Suite and database management
- Ability to pass federal background check and security clearance
- Strong attention to detail and problem-solving skills
- Excellent written and verbal communication abilities
- Experience with federal compliance procedures preferred
- Valid Texas driver's license (if travel required)