Job Description
Launch your federal career with no prior experience required! The U.S. Department of Veterans Affairs seeks motivated individuals to join our Philadelphia team as Administrative Specialists. This entry-level position offers comprehensive benefits, paid training, and a clear path for advancement. You'll directly support veterans while gaining invaluable federal work experience in a mission-driven environment.
Why Join Us? • Competitive federal salary with locality pay • Generous retirement plans (FERS) • Health insurance, dental, and vision coverage • Student loan repayment assistance • 13 paid federal holidays annually
Responsibilities
- Process veterans' benefits claims and correspondence
- Maintain electronic filing systems with 99.9% accuracy
- Coordinate with federal agencies on documentation verification
- Respond to constituent inquiries via phone/email within 24 hours
- Assist with veterans outreach event logistics
- Prepare routine reports using MS Office Suite
- Adhere to strict federal privacy regulations (HIPAA/PII)
Qualifications
- U.S. citizenship (mandatory for federal positions)
- High school diploma or equivalent (college preferred)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to pass federal background investigation
- Excellent written and verbal communication skills
- Attention to detail with data entry experience
- Willingness to complete VA onboarding training
- Basic understanding of veterans' services preferred