Job Description
Join our dedicated team at the Charlotte VA Medical Center as a Federal Administrative Specialist. This pivotal role supports vital healthcare operations through expert clerical coordination, ensuring seamless service delivery to our nation's heroes. Enjoy competitive federal benefits, professional development opportunities, and a mission-driven environment in Charlotte's thriving healthcare sector.
Responsibilities
- Manage electronic health records systems with 99% accuracy
- Coordinate veteran appointment scheduling across multiple departments
- Process confidential medical documentation and correspondence
- Generate monthly administrative reports for leadership review
- Implement new federal compliance protocols for data security
- Train staff on updated VA administrative procedures
- Collaborate with IT on system upgrades and troubleshooting
Qualifications
- Bachelor's degree in Public Administration or related field
- 2+ years federal administrative experience
- Proficiency in VistA and Microsoft Office Suite
- Active Secret Security Clearance (or ability to obtain)
- Knowledge of HIPAA and VA privacy regulations
- Exceptional written communication skills
- Experience with Freedom of Information Act (FOIA) requests
- US citizenship required