Job Description
Join our dedicated team serving Arizona's veteran community as a Federal Administrative Specialist in Mesa. This pivotal role ensures seamless operations within our regional benefits office, directly impacting veterans' access to essential services. You'll be the backbone of our administrative functions, working in a mission-driven environment where attention to detail and commitment to public service are paramount.
Responsibilities
- Manage veteran benefit case files with 100% accuracy and strict compliance with federal regulations
- Coordinate interdepartmental communications and maintain secure documentation systems
- Process complex benefit applications and eligibility determinations
- Serve as primary liaison between veterans and benefit specialists
- Prepare detailed reports for leadership using advanced Excel functions
- Implement and maintain records management protocols per VA guidelines
- Train staff on new administrative procedures and software systems
Qualifications
- Bachelor's degree in Public Administration, Business, or related field (or equivalent experience)
- 3+ years of federal administrative experience with case management
- Proficiency in VA systems (VBMS, VBA) and Microsoft Office Suite
- Active security clearance or ability to obtain one
- Knowledge of federal procurement and records management laws
- Exceptional written and verbal communication skills
- Ability to handle sensitive information with discretion and integrity