Job Description
Join the Social Security Administration as a Federal Administrative Specialist and make a direct impact on citizens' lives. We're seeking detail-oriented professionals to manage critical case files, process benefit applications, and ensure compliance with federal regulations. Enjoy competitive benefits, flexible work arrangements, and career advancement opportunities in a mission-driven environment.
Responsibilities
- Process and verify Social Security benefit applications with 99% accuracy
- Maintain secure electronic and physical case files per federal guidelines
- Provide exceptional customer service to 50+ beneficiaries daily via phone/in-person
- Generate reports using Microsoft Office Suite and SSA proprietary systems
- Coordinate with medical and legal teams for complex case reviews
- Train new staff on SSA protocols and data security procedures
Qualifications
- Bachelor's degree in Public Administration or related field
- 2+ years federal administrative experience required
- Proficiency in MS Office Suite and database management
- US citizenship and ability to pass federal background check
- Strong analytical skills with attention to detail
- Experience with FOIA and HIPAA compliance
- Valid driver's license for occasional travel to field offices