Job Description
Join the Social Security Administration as a Federal Administrative Specialist in our San Francisco office. This pivotal role supports critical public service operations while offering exceptional career growth and comprehensive federal benefits. We seek detail-oriented professionals passionate about delivering exceptional citizen services in a dynamic government environment. Enjoy competitive pay, robust health insurance, retirement plans, and generous paid leave.
Responsibilities
- Manage complex case files and documentation for federal benefit programs
- Process applications with 99% accuracy using SSA's proprietary systems
- Coordinate with regional offices to resolve constituent inquiries
- Prepare confidential reports for senior leadership review
- Maintain compliance with federal records management protocols
- Train junior staff on administrative procedures and software
- Support special projects including public outreach initiatives
Qualifications
- Bachelor's degree in Public Administration or related field
- 3+ years administrative experience in federal/state/local government
- Proficiency with Microsoft Office Suite and case management software
- Active security clearance or ability to obtain one
- Exceptional attention to detail and organizational skills
- Experience handling confidential information
- Strong written and verbal communication abilities
- Knowledge of federal regulations (FPM, ADA, etc.)