Job Description
Join the Social Security Administration's Omaha office as a Federal Administrative Specialist and play a vital role in delivering essential services to our nation's veterans and citizens. This prestigious position offers competitive compensation, comprehensive federal benefits, and the opportunity to contribute to impactful public service. Work in a modern, collaborative environment where your administrative expertise directly supports the agency's mission of ensuring financial security for all Americans.
Responsibilities
- Process and verify complex benefit applications with 99.5% accuracy
- Manage confidential client records and maintain strict compliance with federal privacy laws
- Coordinate multi-agency communications and document processing workflows
- Provide exceptional customer service to diverse stakeholders via phone, email, and in-person
- Generate detailed reports and analytics for leadership decision-making
- Train and mentor junior administrative staff on federal protocols
- Implement and maintain digital filing systems using GSA-approved platforms
Qualifications
- Bachelor's degree in Public Administration or related field
- Minimum 3 years federal administrative experience
- Proficiency in Microsoft Office Suite and federal document management systems
- Active security clearance eligibility (or ability to obtain)
- Exceptional attention to detail and data verification skills
- Strong written and verbal communication abilities
- Experience with FOIA requests and privacy regulations (HIPAA/FERPA)
- U.S. citizenship required