Job Description
Join a mission-driven organization with unparalleled job security and comprehensive benefits. The U.S. Department of Veterans Affairs in Cleveland is seeking a dedicated Administrative Specialist to support critical veteran services. This full-time, immediate hire position offers competitive pay, federal retirement plans, and paid time off. Ideal candidates thrive in structured environments and value career stability while serving our nation's heroes. No prior federal experience required – we provide comprehensive training.
Responsibilities
- Process and manage veteran benefit applications with 99% accuracy
- Coordinate interdepartmental communications and documentation
- Maintain confidential records in compliance with federal regulations
- Provide exceptional customer service to veterans and their families
- Support data entry and reporting for departmental metrics
- Assist in training new staff on federal protocols
- Collaborate with healthcare teams to ensure seamless service delivery
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Minimum 2 years administrative experience
- Proficiency in Microsoft Office Suite
- Ability to pass federal background check
- Strong attention to detail and organizational skills
- Excellent written and verbal communication
- U.S. citizenship required
- Experience with veteran services a plus