Job Description
Join the U.S. Department of Veterans Affairs in Philadelphia as an Administrative Specialist in an immediate temporary position. Play a critical role in supporting our mission to honor America's veterans by providing exemplary benefits and services. This position offers a unique opportunity to contribute to federal operations while gaining valuable experience in a dynamic public service environment.
Responsibilities
- Process veteran benefit claims with 99% accuracy and within strict deadlines
- Manage electronic records using VA's VISTA system and maintain compliance with federal data security protocols
- Coordinate with multiple departments to resolve veteran inquiries within 24 hours
- Prepare official correspondence and reports using Microsoft Office Suite
- Support veterans during in-person appointments at the Philadelphia Regional Office
- Assist in training new staff on administrative procedures
- Monitor and maintain office supply inventory and equipment functionality
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience in federal/state/local government
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to obtain and maintain a Moderate Risk Public Trust (MRPT) clearance
- Excellent written and verbal communication skills
- Knowledge of veteran benefits systems preferred
- Ability to work flexible hours including occasional weekends
- Valid Pennsylvania driver's license may be required