Job Description
Join a mission-driven team serving our nation's heroes! The U.S. Department of Veterans Affairs is seeking a dedicated Administrative Specialist to support critical operations during weekend shifts at our Philadelphia facility. Enjoy competitive federal benefits, flexible scheduling, and the opportunity to make a meaningful impact while maintaining work-life balance.
This role offers unparalleled job security, comprehensive health coverage, and retirement benefits through the Federal Employees Retirement System (FERS). You'll work in a modern, accessible facility with state-of-the-art technology and collaborative teams committed to excellence.
Responsibilities
- Process veteran benefit applications and documentation with 99.8% accuracy
- Coordinate weekend patient scheduling and administrative workflows
- Manage secure federal databases and maintain compliance with HIPAA/VA protocols
- Respond to veteran inquiries via phone, email, and secure messaging systems
- Prepare weekly reports using federal reporting tools (VA VISTA system)
- Collaborate with cross-functional teams to resolve operational issues
- Support weekend facility operations including visitor management and emergency protocols
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience in regulated environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain VA security clearance
- Strong attention to detail with error-free documentation
- Excellent written and verbal communication skills
- Ability to work independently in weekend shift environment
- Experience with federal databases preferred (e.g., VISTA, EHR)