Job Description
Join the U.S. Department of Veterans Affairs as a Federal Administrative Specialist in Louisville, KY and enjoy the stability of weekly paychecks while serving our nation's heroes. This full-time position offers comprehensive benefits, including health insurance, retirement plans, and paid time off. Work in a collaborative environment where your contributions directly impact veteran services. Experience the prestige of federal employment with predictable biweekly payments and opportunities for career advancement.
Responsibilities
- Process veteran benefit applications with accuracy and timeliness
- Manage electronic health records and document management systems
- Coordinate with healthcare providers and support staff for seamless service delivery
- Respond to inquiries from veterans and their families regarding benefits
- Maintain compliance with federal regulations and VA policies
- Generate monthly reports on service metrics and performance indicators
- Assist in training new staff on administrative procedures
Qualifications
- Associate's degree or equivalent combination of education and experience
- Minimum 2 years of administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain a government security clearance
- Strong attention to detail and organizational skills
- Experience working with confidential information
- Excellent written and verbal communication skills
- U.S. citizenship required