Job Description
Join the prestigious Social Security Administration in Tucson, Arizona as a Federal Benefits Specialist. This full-time position offers competitive compensation, comprehensive benefits including a federal pension plan, and the opportunity to serve our nation's most vulnerable populations. Work in a modern, supportive environment dedicated to public service excellence.
Enjoy Tucson's vibrant culture, outdoor recreation, and affordable living while making a tangible difference in your community. This role provides stability, career advancement, and unparalleled federal benefits.
Responsibilities
- Process and adjudicate federal retirement claims with precision and empathy
- Provide expert guidance on Social Security benefits and pension eligibility
- Conduct client interviews and documentation reviews in compliance with federal regulations
- Collaborate with cross-functional teams to resolve complex benefit cases
- Utilize specialized federal systems for case management and data analysis
- Develop educational materials for public outreach programs
- Maintain strict confidentiality and ethical standards in all client interactions
Qualifications
- Bachelor's degree in Public Administration, Finance, or related field
- Minimum 3 years experience in federal benefits administration
- Proficiency with federal claims processing systems (e.g., eCOMP)
- Knowledge of Social Security Act and federal pension regulations
- Strong analytical skills with attention to detail
- Excellent communication and client service abilities
- Ability to obtain and maintain federal security clearance
- U.S. citizenship required