Job Description
Join the Department of Veterans Affairs as a Federal Benefits Specialist and unlock exceptional career benefits while serving America's heroes. We offer premium health insurance, generous retirement plans, paid leave, tuition assistance, and professional development opportunities. This full-time role in Oklahoma City provides stability, purpose, and comprehensive benefits rarely found in the private sector. Make a tangible difference in veterans' lives while enjoying unmatched work-life balance and federal job security.
Responsibilities
- Adjudicate and process veterans' compensation and pension claims with precision
- Interpret complex federal regulations (38 CFR) and apply them to individual cases
- Communicate claim decisions to veterans and their families with empathy
- Maintain accurate documentation in VA systems (VBMS) and case files
- Collaborate with medical professionals and legal teams to resolve complex cases
- Conduct eligibility assessments for healthcare, education, and housing benefits
- Represent VA at community outreach events to educate veterans on benefits
Qualifications
- U.S. citizenship required
- Bachelor's degree in business, public administration, or related field
- Minimum 2 years experience in benefits administration or customer service
- Proficiency with Microsoft Office and case management software
- Ability to handle sensitive information with discretion and confidentiality
- Strong analytical skills for interpreting federal regulations
- Excellent written and verbal communication abilities
- Ability to pass federal background investigation