Job Description
Are you seeking a stable, long-term career with the flexibility of daily pay in Oklahoma City? Public Service Corp is actively recruiting Federal Benefits Specialists to join our growing team. We connect talented professionals with meaningful opportunities within the federal sector, offering competitive compensation and a supportive work environment.
In this role, you will play a vital role in assisting citizens with federal benefits claims, ensuring compliance with regulations, and delivering top-tier customer service. If you are detail-oriented and looking for a job that values stability and employee well-being, apply today.
Responsibilities
- Process and review federal benefit applications and claims with high accuracy and efficiency.
- Provide exceptional customer service and guidance to applicants regarding eligibility and procedures.
- Maintain accurate and up-to-date electronic and physical records for all federal cases.
- Collaborate with federal agency representatives to resolve complex issues and expedite processing.
- Ensure strict adherence to federal compliance policies and internal quality assurance standards.
- Assist in training new team members on federal procedures and software systems.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Proven experience in data entry, customer service, or administrative support.
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Ability to pass a standard background check and drug screening.
- Self-motivated with the ability to work independently and meet deadlines.