Job Description
Secure Your Future with a Federal Pension & Night Shift Flexibility
We are urgently hiring for a Night Shift Federal Analyst in Nashville, TN. This is a rare opportunity to join a stable federal agency offering a Guaranteed Pension Plan and exceptional work-life balance. As a night shift employee, you will enjoy a quieter environment, faster career progression, and the ability to avoid rush-hour traffic while making a tangible impact on federal employee retirement security.
Why Join Us?
- Generous Compensation: Competitive salary with a robust federal benefits package.
- Retirement Security: Access to a defined benefit pension plan upon retirement.
- Work-Life Balance: Shift allows for personal pursuits during the day.
- Career Growth: Clear pathways for advancement within the federal system.
Responsibilities
- Process and review incoming federal pension applications and retirement benefit claims with high accuracy.
- Respond to inquiries from federal employees and retirees via phone, email, and in-person regarding eligibility and benefits.
- Ensure strict compliance with federal regulations, OPM guidelines, and agency internal protocols.
- Maintain accurate, confidential, and up-to-date digital records for all active cases.
- Collaborate with the day-shift operations team to ensure seamless workflow and case continuity.
- Identify and escalate complex compliance issues to senior management immediately.
Qualifications
- Citizenship: Must be a United States Citizen (required for federal employment).
- Availability: Must be willing and able to work rotating night shifts (6:00 PM - 6:00 AM).
- Education: Bachelor’s degree in Finance, Human Resources, Public Administration, or a related field preferred.
- Experience: Minimum of 2 years of experience in administrative, customer service, or claims processing roles.
- Skills: Strong proficiency in Microsoft Office Suite and federal database management systems.
- Communication: Excellent written and verbal communication skills with the ability to explain complex regulations to the public.