Job Description
We are seeking a detail-oriented and compassionate Federal Benefits Specialist to join our dynamic team in Chicago, Illinois. In this role, you will play a pivotal part in assisting veterans, seniors, and low-income individuals with navigating complex federal and state benefit programs. We offer a competitive hourly rate with the assurance of weekly pay, providing you with the financial stability you need to focus on your career and family.
Why Join Us?
- Weekly Pay Schedule: Get paid every week for your hard work.
- Stable Career: Work for a reputable state agency with job security.
- Professional Growth: Opportunities for advancement within the federal system.
If you are passionate about public service and want to make a tangible difference in your community, we encourage you to apply today.
Responsibilities
- Conduct comprehensive interviews with applicants to determine eligibility for federal assistance programs.
- Review and verify documentation to ensure accuracy in benefits processing.
- Provide exceptional customer service and guidance to clients regarding their rights and responsibilities.
- Collaborate with federal and state agencies to resolve complex case issues efficiently.
- Maintain accurate and confidential case files in compliance with federal regulations.
- Stay updated on policy changes and legislation affecting benefit programs.
- Assist in training junior staff members on procedures and best practices.
Qualifications
- High School Diploma or GED required; Associate’s degree or Bachelor’s degree in Social Work, Public Administration, or a related field is preferred.
- Minimum of 2 years of experience in customer service, case management, or government administration.
- Strong knowledge of federal and state benefit programs (e.g., Social Security, SNAP, Medicaid).
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and case management software.
- Ability to handle sensitive information with the highest level of confidentiality.
- Valid driver’s license and reliable transportation may be required.