Job Description
Join the mission to serve our nation's heroes! The U.S. Department of Veterans Affairs is seeking a dedicated Federal Claims Processor in Indianapolis with weekly pay and comprehensive benefits. This vital role ensures veterans receive timely support through accurate claims processing and exceptional customer service. Enjoy stability, growth opportunities, and the pride of federal service while making a real difference in veterans' lives.
Responsibilities
- Process and adjudicate veterans' compensation and pension claims with 99% accuracy
- Review medical documentation and supporting evidence for compliance with federal regulations
- Communicate effectively with veterans, families, and VA stakeholders via phone/email
- Maintain detailed case records in VA's electronic claims management system
- Adhere to strict HIPAA and VA privacy guidelines
- Resolve discrepancies through thorough investigation and documentation
- Collaborate with medical examiners and legal specialists for complex cases
Qualifications
- U.S. citizenship required
- Minimum 1 year claims processing or federal administrative experience
- Proficient in Microsoft Office Suite and data entry systems
- Strong attention to detail and analytical problem-solving skills
- Ability to handle sensitive information with discretion
- Excellent written and verbal communication skills
- Completion of VA's claims processing training program
- Preferred: Veterans preference eligibility or VA-specific certification