Job Description
Join our dedicated team at the U.S. Department of Veterans Affairs in Columbus, Ohio, processing critical veteran benefit claims with weekly pay. This vital role ensures timely support for our nation's heroes while offering competitive federal benefits and career growth opportunities.
Responsibilities
- Review and process veterans' disability and compensation claims within strict federal timelines
- Verify documentation accuracy and compliance with VA regulations
- Communicate claim status updates to veterans and their representatives
- Maintain confidential case files in secure federal databases
- Collaborate with medical and legal teams to resolve complex claims
- Generate weekly performance reports for departmental review
- Train on updated VA policies and procedural changes
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative or claims processing experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to pass federal background check and security clearance
- Strong attention to detail with 99.5% accuracy in documentation review
- Excellent written and verbal communication skills
- Knowledge of federal regulations (FERS, Title 38) preferred
- Ability to handle sensitive veteran information with empathy