Job Description
Join the Social Security Administration's Jacksonville team as an immediate-hire Federal Claims Processor. This critical role ensures accurate and timely processing of retirement, disability, and survivor benefits for American citizens. Enjoy competitive federal benefits, career stability, and the opportunity to serve our nation's most vulnerable populations.
Position features accelerated onboarding and direct assignment to support SSA's mission-critical backlog reduction initiative. No prior federal experience required—comprehensive training provided.
Responsibilities
- Process and adjudicate complex Social Security claims with 99.7% accuracy
- Utilize SSA's automated systems (eBENEFITS, MSSICS) for case management
- Conduct quality reviews of 20+ claims daily under strict federal guidelines
- Collaborate with Veterans Affairs and state agencies for cross-verification
- Maintain confidential claimant data per federal privacy regulations
- Document all case activities in SSA's electronic case management system
Qualifications
- U.S. citizenship (mandatory for federal employment)
- Associate's degree or 60+ college credits (equivalent experience accepted)
- Proficiency in Microsoft Office Suite and data entry (60+ WPM)
- Ability to pass federal background check and credit verification
- Experience handling sensitive personal information preferred
- Knowledge of federal benefits programs a plus