Job Description
Join the Social Security Administration as a Federal Claims Representative in Philadelphia and build a stable career serving American citizens. This permanent full-time position offers exceptional job security, comprehensive benefits, and opportunities for advancement within the federal government. You'll be part of a mission-driven team processing retirement, disability, and survivor claims while upholding the integrity of our nation's social safety net.
Our Philadelphia office values professionalism, accuracy, and public service. We provide competitive salaries, flexible work arrangements, and robust professional development programs. Enjoy the peace of mind that comes with federal employment while making a meaningful impact in your community.
Responsibilities
- Process and adjudicate Social Security claims with meticulous attention to detail
- Conduct interviews with claimants to gather necessary documentation and evidence
- Apply complex federal regulations and policies to determine benefit eligibility
- Provide clear explanations of determinations to claimants and authorized representatives
- Maintain accurate case records and documentation in federal systems
- Collaborate with medical and vocational experts when evaluating disability claims
- Stay current on federal laws, regulations, and procedural changes
Qualifications
- U.S. citizenship required
- Bachelor's degree from an accredited institution or equivalent experience
- Strong analytical and decision-making abilities
- Excellent written and verbal communication skills
- Proficiency in case management software and MS Office Suite
- Ability to handle sensitive information with confidentiality and integrity
- Experience in customer service or public service preferred
- Pass background investigation and security clearance