Job Description
Join our elite team at the Department of Veterans Affairs in Memphis, TN, and make an immediate impact on veterans' lives. We're seeking a highly motivated Federal Claims Specialist to process complex benefit claims with urgency and precision. This is a rare opportunity to join federal service with immediate start date and competitive benefits package. Enjoy stability, comprehensive health coverage, and retirement benefits while serving those who served our nation.
Responsibilities
- Process and adjudicate veterans' disability claims with 100% accuracy within federal guidelines
- Conduct thorough case reviews supporting documentation and medical evidence
- Communicate with veterans, medical professionals, and legal representatives
- Maintain detailed case files in federal compliance systems
- Collaborate with cross-functional teams to resolve complex claim issues
- Ensure all deadlines are met per federal regulations
- Provide exceptional customer service to claimants during the appeals process
Qualifications
- Bachelor's degree in healthcare administration, public policy, or related field
- Minimum 3 years' experience in claims processing or federal benefits administration
- Expert knowledge of VA regulations and federal compliance standards
- Proficiency in claims management software (e.g., VBMS, VBAS)
- Strong analytical skills with attention to detail
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with confidentiality
- U.S. citizenship and required federal background clearance