Job Description
Join NYC's premier public service team as a Weekend Shift Coordinator! This vital role supports essential government operations during non-standard hours, ensuring seamless service delivery to NYC residents. Enjoy competitive compensation, comprehensive benefits, and work-life balance in a mission-driven environment. Apply today to become part of New York's public service excellence!
Responsibilities
- Coordinate weekend operations for public service centers, ensuring efficient citizen interactions
- Manage document processing and record-keeping for weekend submissions
- Provide frontline support to residents via phone and in-person inquiries
- Collaborate with cross-agency teams to resolve weekend-specific service issues
- Maintain compliance with NYC government protocols and security procedures
- Prepare weekend activity reports for senior leadership review
- Support emergency response coordination during weekend operational hours
Qualifications
- Associate's degree in Public Administration or related field (Bachelor's preferred)
- Minimum 2 years experience in government or public service roles
- Proven ability to work independently with minimal supervision
- Strong proficiency in Microsoft Office Suite and data management systems
- Excellent communication skills with diverse populations
- Valid New York State driver's license (if required for field duties)
- Ability to obtain necessary security clearances
- Flexibility to work rotating weekend shifts (Sat/Sun)