Job Description
Join a Team Dedicated to Public Service
Are you seeking a stable, rewarding career with the federal government? Apex Federal Solutions is currently hiring a dedicated Federal Contract Support Specialist to join our growing team in Jacksonville, FL. We are committed to excellence, offering competitive salaries and a comprehensive benefits package that prioritizes your well-being.
In this role, you will be the face of our agency, ensuring seamless communication between federal stakeholders and our internal teams. We pride ourselves on our culture of inclusivity and professional growth.
Why Join Us?
- Daily Pay Options: Access your earnings instantly through our pay card services.
- Excellent Benefits: Comprehensive medical, dental, and vision coverage.
- Retirement Security: Generous 401(k) matching with immediate vesting.
- Paid Time Off: Generous PTO and holiday schedule.
Responsibilities
- Provide high-level customer service and support to federal agency clients via phone, email, and in-person.
- Process and review federal contracts, ensuring compliance with all regulatory guidelines and agency standards.
- Manage incoming inquiries and route them to the appropriate departments efficiently.
- Maintain accurate and up-to-date records of all contract transactions and client interactions.
- Collaborate with cross-functional teams to improve service delivery and operational efficiency.
- Assist in the onboarding of new federal partners and prepare necessary documentation.
Qualifications
- High school diploma or GED required; Associate’s degree or Bachelor’s degree in Public Administration or related field preferred.
- Minimum of 2 years of experience in customer service, administrative support, or government contracting.
- Strong understanding of federal regulations and compliance protocols.
- Excellent written and verbal communication skills with a focus on professionalism.
- Proficiency in Microsoft Office Suite and government case management software.
- Ability to maintain confidentiality and handle sensitive information with discretion.