Job Description
Are you seeking a stable, rewarding career in the public sector with no prior experience required? The Federal Pension Services Center is currently accepting applications for dedicated Pension Specialists. This is a unique opportunity to launch a professional career within the U.S. government, focusing on the vital administration of pension plans for federal employees and veterans. We provide comprehensive training to ensure your success in this role.
In this position, you will be the first point of contact for beneficiaries, ensuring their pension claims are processed accurately and efficiently. Join a team that values integrity, service, and the future of federal benefits administration.
Responsibilities
- Process and review pension applications and benefit claims with high accuracy and speed.
- Respond to inquiries from federal employees, retirees, and beneficiaries via phone and email regarding pension plan details.
- Verify documentation for compliance with federal regulations and internal policies.
- Maintain and update beneficiary records in the secure federal database system.
- Collaborate with the HR and Finance departments to resolve complex pension discrepancies.
- Assist in the orientation and training of new staff members.
Qualifications
- Education: High school diploma or GED equivalent required.
- Citizenship: U.S. Citizenship is mandatory for federal employment.
- Experience: No prior experience is necessary. We provide on-the-job training.
- Skills: Strong attention to detail and exceptional organizational skills.
- Technical: Basic computer proficiency and typing speed of 40+ WPM.
- Attributes: Ability to maintain strict confidentiality and handle sensitive information with discretion.