Job Description
Launch your federal career in Cleveland with no experience required! The U.S. Department of Veterans Affairs is seeking motivated Entry-Level Clerk Specialists to support our mission of serving America's heroes. This is your gateway to stable government employment with competitive benefits, paid training, and growth opportunities. Join our dedicated team at the Cleveland VA Medical Center and gain valuable administrative experience while making a difference in veterans' lives.
Responsibilities
- Process and maintain accurate veteran benefit records using VA systems
- Respond to inquiries via phone, email, and in-person with professionalism
- Assist with document scanning, filing, and data entry (training provided)
- Support veterans with benefit applications and eligibility verification
- Collaborate with cross-functional teams to ensure timely service delivery
- Maintain strict confidentiality of sensitive veteran information
- Participate in ongoing training programs to enhance job skills
Qualifications
- High school diploma or equivalent (no college experience required)
- U.S. citizenship (mandatory for federal employment)
- Ability to pass federal background check and drug screening
- Basic computer literacy (Microsoft Office proficiency preferred)
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities
- Ability to work in a fast-paced environment with minimal supervision
- Willingness to learn specialized VA systems and procedures