Job Description
Are you looking for a rewarding career in the Defense & Federal Sector with the flexibility of Daily Pay? San Diego Federal Solutions is seeking a highly skilled IT Support Specialist to join our dynamic team supporting critical government contracts in San Diego, CA. This is a fantastic opportunity to work on high-impact projects while enjoying the financial freedom of daily compensation.
About the Role:
We are looking for a proactive and detail-oriented IT professional to provide technical support and infrastructure maintenance for federal clients. If you thrive in a fast-paced environment and want to contribute to national security initiatives, we want to hear from you.
Responsibilities
- Provide Tier 2/3 technical support for federal government networks, hardware, and software applications.
- Monitor and maintain network infrastructure, ensuring high availability and security compliance (NISPOM).
- Diagnose and resolve complex hardware and software issues for end-users in a secure environment.
- Assist in the deployment and configuration of workstations, servers, and mobile devices.
- Document all incidents, resolutions, and system changes in accordance with federal IT documentation standards.
- Collaborate with cross-functional teams to improve IT service delivery and operational efficiency.
- Adhere to strict security protocols and confidentiality agreements at all times.
Qualifications
- Current Active Secret Security Clearance or the ability to obtain one (US Citizen).
- Minimum of 3-5 years of experience in IT Support, Systems Administration, or Network Engineering.
- Familiarity with DoD/DHS standards and federal IT compliance requirements.
- Proficiency in Windows Server, Active Directory, and Microsoft Office Suite.
- Experience with Helpdesk ticketing systems (e.g., ServiceNow, Remedy).
- Strong troubleshooting skills and the ability to work independently in a high-stress environment.
- Must reside in the San Diego, CA area and be available for on-site work.