Job Description
Join the U.S. Department of Veterans Affairs and build a stable career with purpose. We're seeking a dedicated Federal Medical Support Specialist for our weekend shift in Mesa, AZ. Enjoy unparalleled job security, comprehensive benefits, and the rewarding opportunity to serve our nation's heroes while maintaining work-life balance with a Saturday/Sunday schedule.
This role offers federal employment stability with competitive pay, generous leave policies, and retirement benefits. As a key healthcare team member, you'll directly impact veteran care while enjoying weekends free for personal pursuits.
Why This Opportunity Stands Out:
- Unmatched job security with federal tenure protections
- Comprehensive benefits package including health insurance and retirement
- Weekend schedule with weekday flexibility
- Clear career advancement pathways
- Meaningful work supporting veterans' healthcare needs
Responsibilities
- Manage and maintain comprehensive electronic health records (EHR) systems
- Coordinate weekend patient appointments and care scheduling
- Process medical billing, coding, and insurance documentation
- Provide exceptional veteran customer service across multiple channels
- Assist healthcare providers with administrative documentation
- Ensure compliance with HIPAA and federal healthcare regulations
- Prepare statistical reports for department leadership
- Train new staff on medical support protocols
Qualifications
- High school diploma or equivalent (required)
- Associate's degree in healthcare administration or related field (preferred)
- Minimum 2 years medical office or hospital experience
- Proficiency with EHR systems (e.g., VistA, Epic)
- Valid HIPAA certification
- Ability to work Saturdays and Sundays (7:00 AM - 3:30 PM)
- U.S. citizenship and federal background clearance
- Strong attention to detail and multitasking abilities