Job Description
Are you looking for a stable career with the Federal Government? We are seeking a dedicated Federal Operations Specialist to join our team in Cleveland, Ohio, specifically for our Weekend Shift schedule. In this pivotal role, you will ensure the continuity of essential federal services and administrative support for our local community, operating within a secure and professional environment.
We offer a competitive benefits package, job security, and opportunities for professional growth within the civil service system.
We offer a competitive benefits package, job security, and opportunities for professional growth within the civil service system.
Responsibilities
- Process and distribute high-priority federal correspondence, inter-agency mail, and secure packages on weekends.
- Assist federal employees and the public with administrative inquiries, document verification, and service requests.
- Maintain strict adherence to federal security protocols, privacy regulations, and compliance standards.
- Manage weekend office operations, including facility security checks, opening/closing procedures, and equipment maintenance.
- Update internal databases and digital records with accurate, timely, and confidential information.
- Collaborate with the permanent weekday administrative team to ensure seamless workflow transition and coverage.
- Perform general clerical duties, including scanning, filing, and data entry, to support agency objectives.
Qualifications
- Must be a U.S. Citizen or eligible for federal employment under the U.S. Constitution.
- Must be available to work weekends (Saturday and Sunday) on a rotating schedule as required.
- High School Diploma or GED equivalent is required; some college coursework is preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Strong attention to detail with the ability to handle sensitive information with absolute confidentiality.
- Excellent interpersonal and communication skills, with a customer-service-oriented mindset.
- Ability to pass a federal background investigation and security clearance process.