Job Description
Join the U.S. Department of Veterans Affairs as a part-time Administrative Specialist in Kansas City, MO. This role offers the opportunity to serve our nation's heroes while gaining valuable federal experience in a dynamic environment. Enjoy competitive pay, flexible scheduling, and comprehensive benefits including paid leave and retirement plans. Ideal for students, career-changers, or those seeking work-life balance.
Responsibilities
- Process and maintain veteran benefit documentation with strict attention to detail
- Provide exceptional customer service via phone, email, and in-person inquiries
- Coordinate scheduling and communications for veteran support programs
- Utilize VA systems to track case progress and update records
- Collaborate with cross-functional teams to resolve veteran concerns
- Assist with data entry and report generation for compliance requirements
- Support outreach initiatives for veteran benefits awareness
Qualifications
- U.S. citizenship required
- High school diploma or equivalent; college degree preferred
- 1+ years administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background check
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Basic knowledge of veteran affairs programs preferred