Job Description
Join Our Mission: Serve Illinois with Federal Benefits
We urgently seek dedicated part-time Public Service Specialists to deliver critical federal programs to Illinois communities. Enjoy competitive hourly pay, flexible scheduling, and enrollment in our exclusive federal pension plan. This is your opportunity to make meaningful impact while building retirement security through government service.
Why Apply?
- Comprehensive pension plan with employer contributions
- Flexible 20-30 hour/week schedules
- Competitive hourly wages with advancement potential
- Professional development opportunities
- Health and wellness benefits eligibility
Responsibilities
- Deliver accurate federal program information to Illinois residents
- Process applications and benefits paperwork with precisionConduct community outreach to expand program accessibility
- Maintain strict compliance with federal regulations and protocols
- Collaborate with cross-agency teams for seamless service delivery
- Document case activities using federal case management systems
- Participate in quarterly training on policy updates
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- Pass federal background investigation and security clearance
- Proficient in Microsoft Office Suite and data entry
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Experience in customer service or public administration
- Valid Illinois driver's license (if fieldwork required)