Job Description
Join the prestigious U.S. Department of Veterans Affairs in a stable, part-time remote position serving our nation's heroes. This opportunity offers federal benefits, career advancement, and the flexibility to work from anywhere in Omaha, NE. As a key member of our administrative team, you'll support critical veteran services while enjoying competitive compensation and a secure career path.
Responsibilities
- Process veteran benefit applications with precision and compliance
- Provide remote customer support via phone and secure digital channels
- Maintain confidential records in accordance with federal regulations
- Collaborate with cross-functional teams to resolve service inquiries
- Conduct data entry and quality assurance for veteran records
- Participate in quarterly federal compliance training
- Support outreach initiatives for veteran community engagement
Qualifications
- U.S. citizenship required
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite and data management tools
- Ability to pass federal background check and security clearance
- Strong written and verbal communication skills
- Experience working with confidential information
- Remote work self-discipline and time management skills
- Basic knowledge of veteran benefits systems preferred