Job Description
Join our mission to serve America's heroes as a Part-Time Federal Program Assistant at the U.S. Department of Veterans Affairs in New Orleans. This dynamic role offers the opportunity to contribute to critical veteran support services while maintaining a flexible schedule. You'll work in a collaborative environment dedicated to excellence and public service, with competitive benefits including federal leave accrual and retirement plans.
Position duties include veteran case coordination, administrative support, and program documentation within our state-of-the-art facility downtown. Perfect for students, career-changers, or professionals seeking work-life balance without sacrificing impact.
Responsibilities
- Support veteran benefit applications and eligibility verification processes
- Coordinate with multidisciplinary teams to ensure timely service delivery
- Maintain accurate case records in federal compliance systems
- Conduct client interviews and provide program information
- Assist with outreach initiatives for underserved veteran populations
- Prepare routine reports and correspondence using federal templates
- Participate in continuous training on VA regulations and procedures
Qualifications
- U.S. citizenship required
- Associate degree or 60 college credits (or equivalent experience)
- Proficiency in Microsoft Office Suite and federal databases
- Ability to obtain and maintain background clearance
- Strong written and verbal communication skills
- Experience with customer service protocols
- Detail-oriented with organizational abilities
- Basic knowledge of veterans' benefits preferred