Job Description
Are you seeking a stable and rewarding career within the Federal Government? We are currently hiring a Pension Plan Specialist to join our dedicated team in Seattle, Washington. This role is perfect for motivated individuals looking to enter the public sector with no prior experience necessary. You will be the first point of contact for federal employees navigating their retirement benefits, ensuring they receive accurate information and support. Join us in serving our nation's workforce and make a lasting impact on their financial future.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity for rapid career advancement within the Federal system.
- Health, dental, and vision insurance starting day one.
- Generous paid time off and retirement plans (FERS).
Job Summary:
As a Pension Plan Specialist, you will be responsible for guiding federal employees through the pension enrollment and withdrawal processes. You will handle inquiries regarding Thrift Savings Plans (TSP) and basic annuity calculations, ensuring strict adherence to federal regulations.
Responsibilities
- Assist federal employees in understanding their eligibility for pension benefits and retirement plans.
- Process and review pension applications and supporting documentation with high accuracy.
- Provide exceptional customer service via phone, email, and in-person to resolve retirement inquiries.
- Maintain accurate and confidential records of all pension transactions and employee interactions.
- Collaborate with HR and Finance departments to ensure compliance with federal guidelines.
- Update employee records in the federal database system as required.
- Stay informed on changes to federal pension laws and internal procedures.
Qualifications
- High School Diploma or GED required; Associate’s degree in Business or Public Administration is a plus.
- No prior professional experience required; full training will be provided.
- Basic computer literacy and proficiency in Microsoft Office Suite.
- Strong attention to detail and the ability to handle sensitive financial data.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Reliable internet connection and a dedicated workspace for remote/hybrid work if applicable.