Job Description
Join the Social Security Administration as an entry-level Pension Specialist and launch your career in federal benefits administration. This remote-eligible position offers comprehensive training on federal pension systems, allowing you to serve American retirees while growing professionally. Enjoy competitive federal benefits, flexible work arrangements, and opportunities for advancement.
As a key member of our Chicago-based team, you'll ensure accurate pension plan administration, process retirement applications, and provide exceptional service to federal employees nationwide. No prior federal experience required – we provide all necessary training!
Responsibilities
- Process federal retirement applications and pension benefit calculations
- Verify eligibility requirements for federal pension programs
- Respond to inquiries via phone, email, and secure messaging systems
- Maintain accurate records using federal databases and documentation systems
- Collaborate with regional offices on complex pension cases
- Participate in ongoing training on federal regulations and policy updates
- Contribute to process improvement initiatives for pension administration
Qualifications
- US citizenship required
- High school diploma or equivalent (Bachelor's preferred)
- Basic computer proficiency with Microsoft Office Suite
- Strong attention to detail and accuracy in data handling
- Excellent written and verbal communication skills
- Ability to pass federal background check
- Customer service mindset with problem-solving abilities
- Willingness to complete federal training programs