Job Description
Launch Your Federal Career with a Defined Pension Plan!
The U.S. Office of Personnel Management (OPM) is currently seeking motivated individuals to join our team as Federal Pension Specialists. This is an outstanding opportunity to work in the heart of Virginia with a top-tier federal agency. We are looking for candidates with a strong work ethic and a desire to serve the public, regardless of prior professional background. We offer comprehensive on-the-job training and no prior experience is necessary to apply.
As a Pension Specialist, you will be the first point of contact for federal employees seeking guidance on their retirement benefits. You will help process critical pension documentation and ensure that our nation's workforce receives the secure financial future they have earned. This role provides the stability of the Federal Government, a generous pension plan, and a collaborative work environment.
Responsibilities
- Process Retirement Applications: Review and input pension and retirement benefit applications with a high degree of accuracy and attention to detail.
- Client Communication: Assist federal employees and retirees in understanding their pension options via phone, email, and face-to-face interactions.
- Data Management: Maintain secure, confidential digital and physical records of all pension-related transactions and beneficiary information.
- Policy Compliance: Ensure all processing follows OPM regulations, federal guidelines, and internal compliance standards.
- Training Development: Complete required federal training modules to build expertise in retirement planning and administrative procedures.
- Issue Resolution: Troubleshoot basic inquiries and escalate complex pension issues to senior specialists efficiently.
Qualifications
- Education: High School Diploma or GED is required; an Associate’s degree or coursework in Business, Finance, or Public Administration is preferred.
- Experience: No prior experience required. We welcome recent graduates, career changers, and those looking to start their federal career.
- Technical Skills: Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new federal software systems.
- Soft Skills: Strong interpersonal skills, patience, and the ability to explain complex information in simple terms.
- Integrity: Must be a U.S. Citizen and able to pass a standard background investigation.