Job Description
Are you a detail-oriented professional passionate about public service and retirement planning? National Benefits Administration is seeking a dedicated Federal Pension Specialist to join our weekend operations team. In this pivotal role, you will ensure the accurate processing of federal pension claims, ensuring our veterans and employees receive their entitled benefits with efficiency and compassion.
We offer a hybrid-friendly environment with a primary focus on our Weekend Shift. This is an excellent opportunity to work in a dynamic setting with competitive benefits and a supportive culture.
Responsibilities
- Review and process federal pension applications and retirement eligibility forms with high accuracy and strict adherence to compliance standards.
- Calculate pension benefits, accrued leave, and retirement contributions based on complex federal regulations.
- Conduct thorough data verification to resolve discrepancies in employee records and ensure system integrity.
- Communicate complex pension details to federal employees and beneficiaries via phone, email, and in-person inquiries during weekend hours.
- Collaborate with the payroll and HR teams to ensure seamless integration of weekend processed data into the main systems.
- Maintain strict confidentiality and security protocols regarding sensitive financial and personal employee data.
Qualifications
- Bachelor’s degree in Finance, Accounting, Human Resources, or a related field (or equivalent work experience).
- Minimum of 3 years of experience in federal benefits administration, pension processing, or HR operations.
- Experience working with weekend shifts or rotating schedules is highly preferred.
- Strong understanding of federal retirement laws, OPM regulations, and compliance standards.
- Advanced proficiency in Microsoft Office Suite (Excel, Word) and HRIS systems (e.g., PeopleSoft, Workday).
- Excellent problem-solving skills and the ability to handle sensitive information with discretion.