Job Description
Are you passionate about public service and financial security? The Federal Retirement Services Center is seeking a highly motivated and detail-oriented Pension Plan Specialist to join our dedicated team in Jacksonville, FL. We are currently offering a Weekend Shift opportunity for qualified candidates to provide essential support to federal employees navigating their retirement benefits.
In this role, you will serve as a critical resource for federal employees, ensuring the accurate processing of pension plans, annuities, and retirement eligibility. We value precision, compliance, and a commitment to the federal workforce. Join us in securing the financial futures of our nation's dedicated employees.
Why Join Us?
- Competitive hourly pay with overtime opportunities.
- Comprehensive federal benefits package.
- Work in a dynamic, professional environment supporting the federal sector.
Responsibilities
- Review and process federal pension applications and retirement claims with strict adherence to OPM regulations and internal policies.
- Analyze service records and employment data to determine pension eligibility and calculate monthly annuities.
- Provide exceptional customer service to federal employees and retirees via phone, email, and in-person inquiries regarding weekend shifts.
- Collaborate with the Claims Review Team to resolve complex pension discrepancies and ensure data integrity.
- Maintain accurate and up-to-date case files in the Federal Retirement Management System (FRMS).
- Stay current on changes to federal pension laws, tax codes, and retirement benefit structures.
Qualifications
- Minimum of 3 years of experience in pension administration, human resources, or federal benefits management.
- Associate’s degree in Finance, Accounting, Business Administration, or a related field (Bachelor’s degree preferred).
- Strong working knowledge of the U.S. Office of Personnel Management (OPM) retirement rules and regulations.
- Excellent analytical skills with a high level of attention to detail and accuracy.
- Proven ability to communicate complex financial information clearly to diverse audiences.
- Must be available to work a Weekend Shift (Saturday and Sunday) as required by business needs.