Job Description
Join the Social Security Administration in Oakland, CA as a Federal Program Specialist and become a vital part of America's most trusted social safety net. We're seeking dedicated professionals to manage complex benefit programs, ensuring equitable service delivery to our diverse communities. This role offers unparalleled opportunities for career growth while directly impacting the lives of millions of Americans. Enjoy competitive federal benefits, work-life balance initiatives, and a mission-driven environment. Located in the vibrant Bay Area, this position combines meaningful public service with professional development opportunities.
Responsibilities
- Manage and administer federal social security benefit programs with precision and compliance
- Analyze complex case files to determine eligibility and benefit calculations
- Develop and implement program improvement initiatives for underserved populations
- Collaborate with state/local agencies on cross-jurisdictional service delivery
- Prepare comprehensive reports on program performance and compliance metrics
- Train and mentor junior staff on federal regulations and procedural updates
- Respond to congressional inquiries and stakeholder communications
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- 3+ years experience in federal/state program administration
- Expertise in SSA regulations and federal compliance frameworks
- Advanced analytical skills for benefit determination and policy interpretation
- Superior written and verbal communication abilities
- Proficiency with federal case management systems (e.g., MAXIS)
- Ability to handle sensitive information with confidentiality and discretion
- U.S. citizenship and successful federal background clearance