Job Description
Join the Department of Veterans Affairs as a Federal Weekend Shift Specialist in Nashville, TN. We're seeking dedicated professionals to serve our nation's heroes during weekend hours. This full-time position offers competitive federal benefits, including health insurance, retirement plans, and paid time off. Help veterans access critical services while enjoying work-life balance with a consistent weekend schedule. Apply today to make a meaningful impact!
Responsibilities
- Process veteran benefit applications and claims during weekend shifts
- Provide exceptional customer service to veterans and their families
- Maintain strict compliance with federal regulations and security protocols
- Coordinate with other federal agencies for seamless service delivery
- Document all interactions accurately in federal databases
- Participate in weekend on-call rotations for urgent matters
- Support veterans with healthcare enrollment and resource navigation
Qualifications
- U.S. citizenship required
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 2 years customer service experience
- Ability to work Saturdays, Sundays, and federal holidays
- Proficiency with federal case management systems
- Strong written and verbal communication skills
- Ability to pass federal background investigation
- Knowledge of veteran benefits programs preferred