Job Description
Join a stable federal career with weekend shifts in Sacramento! The U.S. Department of Veterans Affairs offers competitive benefits, job security, and work-life balance. This position provides essential support services during weekends while maintaining federal standards of excellence. Enjoy comprehensive health coverage, retirement plans, and paid leave while serving our nation's heroes. Apply now for a rewarding career path with growth opportunities and federal job stability.
Responsibilities
- Provide weekend customer support to veterans and their families via phone, email, and in-person appointments
- Process federal benefit applications and ensure compliance with VA regulations
- Coordinate weekend facility operations including security checks and resource allocation
- Maintain accurate documentation in federal databases while adhering to HIPAA guidelines
- Collaborate with cross-functional teams to ensure seamless weekend service delivery
- Conduct weekly audits of weekend operations and report discrepancies to supervisors
Qualifications
- U.S. citizenship required
- Minimum 2 years customer service experience in federal or regulated environment
- Proficiency in Microsoft Office Suite and federal case management systems
- Ability to work weekends with flexible scheduling during weekdays
- Valid California driver's license and clean driving record
- Security clearance eligibility (background check required)
- Knowledge of VA benefits programs preferred