Job Description
Join our award-winning Fresno County DMV team and enjoy the flexibility of part-time hours while making a real impact in your community! We're seeking empathetic and detail-oriented Customer Service Representatives to assist residents with driver's licenses, vehicle registrations, and DMV-related inquiries. With competitive pay, comprehensive training, and a supportive work environment, this is your opportunity to serve Fresno while maintaining work-life balance. Apply today and become a vital part of our public service mission!
Responsibilities
- Provide exceptional customer service in person and via phone/email for DMV transactions
- Process driver's license renewals, vehicle registrations, and title transfers accurately
- Explain DMV regulations, fees, and documentation requirements clearly
- Maintain organized records using DMV software systems
- Resolve customer inquiries and complaints with patience and professionalism
- Collaborate with team members to ensure efficient service delivery
- Stay updated on California DMV policy changes
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office Suite
- Ability to work flexible hours including weekends
- Attention to detail and accuracy in documentation
- Knowledge of California DMV procedures preferred
- Ability to pass background check and fingerprinting