Job Description
Join Durham's premier DMV service team with flexible scheduling options designed for work-life balance! We're seeking passionate customer service professionals to deliver exceptional experiences in our modern Durham facility. Enjoy competitive pay, comprehensive training, and the satisfaction of serving your community.
What We Offer:
- Flexible day/evening/weekend shifts (15-30 hrs/week)
- Starting at $18/hour with merit-based increases
- Free on-site parking and public transit access
- Health benefits for part-time staff (20+ hrs/week)
- Professional development programs
Responsibilities
- Process vehicle registrations, title transfers, and driver's license applications
- Provide accurate DMV regulations and procedure guidance
- Resolve customer inquiries with patience and professionalism
- Maintain accurate digital records using DMV systems
- Collaborate with team members to optimize service efficiency
- Uphold strict confidentiality standards for sensitive documents
- Support special event staffing during peak seasons
Qualifications
- High school diploma or equivalent (GED)
- 1+ years customer service experience
- Proficiency with Microsoft Office and data entry
- Excellent verbal communication skills
- Ability to work flexible shifts (including weekends)
- Basic knowledge of NC DMV procedures preferred
- Valid NC driver's license required
- Ability to stand for extended periods