Job Description
Are you looking for a rewarding career in public service with a schedule that fits your life? Tulsa State Services is currently seeking a dedicated DMV Customer Service Representative to join our team in Tulsa, OK.
We offer competitive wages and a flexible work environment designed to accommodate your needs. If you have a friendly demeanor and a passion for helping the community, we want to hear from you.
Why Join Us?
- Flexible Scheduling: Choose shifts that work around your lifestyle.
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Job Security: Stable role within a government-affiliated organization.
Responsibilities
- Greet and assist customers with license renewals, vehicle registrations, and title transfers efficiently and professionally.
- Answer incoming phone calls and inquiries regarding DMV policies, fees, and document requirements.
- Process payments accurately using cash, credit cards, and debit terminals.
- Maintain accurate and up-to-date customer records in the internal database system.
- Assist customers with document scanning and online portal navigation.
- Ensure the service area is clean, organized, and welcoming for all visitors.
- Handle difficult situations with patience and de-escalation techniques.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service experience is preferred but not mandatory for the right candidate.
- Basic computer literacy and proficiency with Windows and Microsoft Office Suite.
- Strong attention to detail and ability to verify information accurately.
- Excellent verbal and written communication skills.
- Ability to stand for extended periods and perform physical tasks as needed.
- Must be eligible to work in the United States.