Job Description
Are you a people person looking for a role that offers both professional growth and the flexibility to manage your work-life balance? Bay Area DMV Services is currently seeking a highly motivated DMV Customer Service Representative to join our team in San Jose, California.
As a key member of our customer service team, you will play a vital role in assisting the community with essential licensing and vehicle registration services. We pride ourselves on delivering excellent service in a fast-paced, dynamic environment.
What We Offer:
- Flexible part-time schedule to accommodate your lifestyle.
- Competitive hourly rate of $19.00 - $26.00.
- Comprehensive training and professional development.
- A supportive and collaborative team culture.
Don't miss this opportunity to join a leading service provider in the Bay Area. Apply today to start your journey with us!
Responsibilities
- Greet and welcome customers with a professional and friendly demeanor.
- Assist customers with license renewals, vehicle registrations, title transfers, and identification processing.
- Answer inquiries regarding DMV policies, fees, and appointment scheduling.
- Process payments accurately using cash, credit, and debit terminals.
- Verify document authenticity and maintain accurate customer records in the database.
- Resolve customer complaints and escalate complex issues to supervisors when necessary.
- Keep the service area clean, organized, and compliant with safety regulations.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in customer service, administrative support, or the public sector is preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and computer-based data entry.
- Ability to stand for extended periods and work efficiently in a high-volume setting.
- Detail-oriented with excellent problem-solving abilities.
- Valid driver's license and reliable transportation.