Job Description
Join our dynamic team at the California DMV and enjoy the convenience of weekly pay while serving your community! We're seeking passionate Customer Service Associates to deliver exceptional service to Oakland residents. This full-time role offers competitive compensation, comprehensive training, and a supportive work environment. Help streamline DMV processes, resolve inquiries efficiently, and make a tangible impact in people's daily lives.
Responsibilities
- Provide exceptional in-person and phone customer service for driver's license, vehicle registration, and ID card transactions
- Process payments accurately and maintain detailed transaction records
- Resolve customer inquiries with patience and professionalism using established protocols
- Utilize DMV systems to verify documentation and process applications
- Uphold strict confidentiality standards and security protocols
- Collaborate with team members to optimize customer flow and service efficiency
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Proficient in basic computer applications and data entry
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Valid California driver's license required
- Ability to pass background check and fingerprinting