Job Description
Join our dynamic team at the Florida DMV and provide exceptional service to Tampa residents with flexible scheduling options! We're seeking a dedicated Customer Service Representative to assist with driver's licenses, vehicle registrations, and ID services in a modern, supportive environment. Enjoy competitive compensation, comprehensive benefits, and work-life balance through our adaptable shift system. If you thrive in customer-facing roles and value flexibility, this is your opportunity to make a meaningful impact in our community.
Responsibilities
- Process driver's license applications, renewals, and vehicle registrations accurately
- Provide clear guidance on DMV regulations, documents, and fees
- Maintain organized digital and physical records of transactions
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to ensure efficient service delivery
- Utilize DMV software systems for documentation and verification
- Adhere to security protocols for handling sensitive personal information
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency with computers and digital documentation systems
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Knowledge of Florida DMV regulations is a plus
- Flexible availability including evenings/weekends
- Valid Florida driver's license required