Job Description
Join our dynamic team at Colorado Motor Vehicle Services and become a vital part of Denver's mobility infrastructure! We're seeking a dedicated Part-Time Customer Service Representative to deliver exceptional service to our diverse community. This flexible role offers the perfect opportunity to gain valuable experience in public sector operations while supporting Coloradans with their vehicle registration, licensing, and title needs. Enjoy a supportive work environment with competitive pay and training opportunities.
Responsibilities
- Efficiently process vehicle registrations, title applications, and driver's license transactions
- Provide accurate information regarding DMV policies, procedures, and documentation requirements
- Maintain secure handling of sensitive customer data and financial transactions
- Resolve customer inquiries with patience and professionalism, escalating complex issues appropriately
- Assist with office operations including appointment scheduling and record-keeping
- Collaborate with team members to ensure seamless service delivery
- Stay updated on state regulations and procedural changes
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year customer service experience in fast-paced environment
- Proficiency with computer systems and MS Office Suite
- Excellent communication and interpersonal skills
- Ability to handle confidential information with discretion
- Strong problem-solving abilities and attention to detail
- Valid Colorado driver's license with clean record
- Availability to work flexible hours including weekends