Job Description
Join Charlotte's premier public service team and build a stable career with exceptional work-life balance. Our weekend shift government roles offer unmatched job security, comprehensive benefits, and the opportunity to serve our vibrant community while enjoying weekdays free for personal pursuits. As a government administrative specialist, you'll work in a modern, supportive environment with competitive pay and retirement plans designed for long-term stability.
Responsibilities
- Manage citizen inquiries and service requests via phone, email, and in-person during weekend shifts
- Process public records, permits, and administrative documentation with precision
- Coordinate inter-departmental communications and document transfers
- Maintain digital and physical filing systems in compliance with government protocols
- Support public outreach initiatives and community event coordination
- Generate reports and analytics for departmental performance tracking
- Uphold confidentiality standards and HIPAA/GDPR compliance
Qualifications
- High school diploma or GED required; bachelor's degree preferred
- Minimum 2 years administrative or customer service experience
- Proficiency with Microsoft Office Suite and government databases
- Ability to work independently with minimal supervision during off-peak hours
- Valid North Carolina driver's license and clean driving record
- U.S. citizenship or permanent residency status
- Pass federal background check and security clearance
- Fluency in English; bilingual Spanish speakers encouraged to apply